Practor is practice management software for private practices of every specialty in South Africa: the diary, patient records, invoices and claims in one place, free for the whole team and paid per use.
There are no plans, no trial and no seat charge. You only pay for what you use.
Practice management software in South Africa typically runs R500 to R3,000 a month per practitioner, with claim switching billed on top.
What you pay for
Claims get sent, benefit checks come back, and Ava writes up the consultation while you talk.
Practor submits claims to 154 of them. Look up the ones your patients are on to see whether you can check their benefits before they come in, whether claims get sent straight to the insurer, and whether you need an authorisation first.
8 of 154 medical insurers, largest first
Plans and rules change, so run a benefit check for each patient before you treat them.
If one you bill isn't here, tell us which one and we'll look into adding them.
Ava books callers into your diary and writes up the consultation while you talk. You invoice and claim from that note without typing anything again.
See the featuresAva answers your practice phone and books callers in. She writes up your consultation while you talk, and she can call a new patient before their first visit to take their history. Between patients, you can ask her to look someone up or book an appointment.
How Ava worksPatients book online into the times you've opened, for any practitioner in the practice. When someone cancels, Practor offers the time to your waitlist. Practor sends the reminders by WhatsApp or SMS.
How scheduling worksEach patient's history, results, documents and encounters are in one record. When you sign off an encounter, Practor builds an invoice from the procedures and diagnoses you captured and prices each line for you. Sending the invoice and submitting the claim take a click each.
How claims workPatients can see their appointments, invoices and visit notes, and message you securely. They open their portal from the link you send them, so fewer questions come to your front desk.
How the patient portal worksWhat Ava hears is only used to write up the consultation.
You accept or decline each entry she writes, and you can always see what she wrote.
The log shows who opened the record, when, and on what legal basis.
Ava keeps a transcript of each call on the practice line and stores no audio.
Every use of patient data has a named lawful ground behind it.
Download them any time, in a format other systems can import.
The front desk can book an appointment without reading the notes.
We keep them for as long as your regulator requires, then delete them securely.
Running a practice on Practor is free for everyone on the team. You only pay for what you use: R4.50 for each approved claim, R1.90 for a benefit check, R0.50 for each WhatsApp or SMS you send a patient, and Ava by the consultation. The first 10 GB of document storage is included. See every rate
Yes. You submit a claim from a finalised invoice, and Practor checks each claim before the claim gets sent through the claims network. Each practitioner enrols once, before their first claim. A rejected claim costs you nothing, and neither does correcting and resending one. How claims work
Every specialty. You pick yours when you set up the practice, and that choice decides which procedure and diagnosis codes load. If your professional body's tariff isn't there, you can import your own codes from a CSV file, with a price on each one. How your codes are chosen
Export your patient list from your current software as a CSV file and import the file into Practor. Each patient needs a first name, last name, date of birth and email address, and Practor skips anyone already on your list. We set up the practice with you, and there's no setup fee. How the import works
Patient records are kept in a database in Ireland, on our cloud provider's servers, encrypted in transit and at rest. Some of our service providers, including the one that stores attached documents, process data in other countries such as the United States. Moving personal information out of South Africa is regulated, and the privacy policy sets out the safeguards. Read the privacy policy
Bring your patients across from a spreadsheet and start taking bookings. We set up the practice with you, at no cost.
Start freeHave a look around first.