Choose Physiotherapy as your specialty and Practor loads the SASP codes. Practor then builds each invoice from your session notes with the coding rules already applied, and checks every claim before you submit it. Running the practice is free for everyone on the team, and you pay R4.50 for each approved claim.
Add the procedures and the diagnosis to the encounter while you treat. When you create the invoice, Practor turns each procedure into a priced line and applies the SASP billing rules. You check the invoice and send it.
Once you've signed up and chosen Physiotherapy in your profile, your invoices use the SASP codes.
Book a course of treatment in one go, and record where you saw the patient when you claim.
Set the appointment to repeat weekly and end after six sessions. Practor checks each session against your diary and shows any clash before you save. Patients who've agreed to reminders get an SMS before each session.
How repeat appointments workWhen you submit the claim, choose where the session happened: your rooms, the patient's home, or a hospital. The SASP codes for treatment at home, in hospital and for travel are loaded with the rest.
Submitting a claimThe encounter shows the date, the start and end times and how long the session took. You can change the notes during the encounter's review period. Then Practor locks it and records who finalised it. Ava, Practor's AI scribe, can write up the session while you treat, and each entry she adds is marked as hers.
How encounters are lockedPractor runs the same checks on every claim and lists anything that would get it rejected. You can submit once everything passes.
Once you're enrolled, you can claim from any finalised invoice.
Step-by-step guides with screenshots of the screens you'll use.
Yes. If you practise in South Africa and choose Physiotherapy, you start with the SASP coding structure and its billing rules, plus ICD-10 for diagnoses. Set up a physiotherapy practice
Yes. You submit the claim from a finalised invoice, and Practor shows you what the medical insurer approved on each line. Submit a claim
Yes. Each physiotherapist enrols for claims once, with the practice's BHF number and their own HPCSA registration number. Set up a physiotherapy practice
Practor checks for the common causes before you submit, like a line without a primary diagnosis, codes that can't be billed together, or cover that hasn't been verified. If the medical insurer still rejects a line, you see which line and why, and resubmitting it costs nothing.
Yes. For each line you can use the patient's plan rate, their medical insurer's rate or the SASP rate, or type in your own price. Set what you charge
Yes. Make a schedule bookable and share its link. You decide whether bookings wait for your approval or are confirmed straight away. Turn on online booking
Yes. Press Start Ava during a session and Ava, Practor's AI scribe, writes up the encounter when the session ends. You accept or decline each entry she adds. Let Ava write up a consultation
Yes. The practice owner uploads it to the patient's documents and shares it, and the patient opens it in their patient portal. Share a document
Every use of patient data has a lawful basis, Practor logs each time a record is opened, and staff only see what their role allows. Records are stored in a database in Ireland, and our privacy policy explains how data sent out of South Africa is protected. Read the privacy policy
Import them from a spreadsheet. You match your columns to Practor's fields and fix any rows that don't import. Import patients
Running the practice is free for everyone on the team. You pay R4.50 for each approved claim, R1.90 for each benefit check where the patient is covered, and R0.50 for each SMS or WhatsApp message you send a patient. See every rate
Signing up is free, and we'll help you import your patients from a spreadsheet at no cost.