Publish your practice to the directory
Turn on the listing for the practice, then turn on your own profile. A practice shows on practor.app once both are on.
Practor's directory is on practor.app, where anyone can search for care without signing in. Two switches put you there. An owner publishes the practice, each practitioner publishes their own profile, and until both are on nothing about you appears in search.
Both switches are on one page: Settings → Directory listing, under Patient experience.
Who can change what
The practice owner sets the listing text, the address, the photos and the practice switch. An Admin can't: this is the one practice setting the owner keeps.
Each practitioner publishes themselves. An owner can edit a colleague's bio but can't publish that colleague's profile. A name, a photo and a bio are that person's own information, so publishing them is their decision.
A practitioner who isn't the owner opens the same page without the practice controls, and the card is retitled Your directory profile with their own row the only one on it.
A colleague who doesn't treat patients and isn't the owner can't open the page at all. They get You cannot see these profiles, and under it Ask a practice owner if you need access.
Publish the practice
The Practor directory card is at the top of the page, and the pill beside it reads Published or Not published.
While the practice is unpublished, the card lists what anyone will be able to read:
- the practice name, logo, address and website
- the schemes the practice accepts
- each published practitioner's name, photo, specialty and bio
- open appointment times, so patients can book
Press Publish this practice. The card then shows who published it, when, and how many of your practitioners have published a profile of their own.
Publishing the practice doesn't publish any of them.
Fill in the practice listing
- About this practice is the description patients read on your listing and on every practitioner's profile.
- Website needs the full address, starting with
http://orhttps://. - Public phone number is for patients who'd rather call than book online. Practor uses different numbers for billing and for reminders.
- Getting here is a row of checkboxes: parking on site or on the street, wheelchair access, public transport nearby, after-hours and weekend appointments, imaging on site, and child friendly.
- Insurance schemes accepted is a searchable list. Tick only the schemes the practice takes: a patient can filter the directory down to one scheme, and an unticked one keeps you out of that result.
A scheme shows on a practitioner's public profile only once that practitioner is enrolled for insurance claims, because a patient reads the list as a promise you can bill their cover directly. Submit a claim to a medical insurer covers enrolment.
Add the practice address
Patients search the directory by suburb, and results come back ordered by distance. Without an address, nobody finds the practice by location.
Type into Street address and pick the practice from the list. Practor fills in the suburb, city and postal code.
Below the fields, a line says whether the practice is on the map yet.
| What it says | What it means |
|---|---|
| Not on the map yet. Save an address and we place the practice within a few minutes. | Nobody will find you by suburb or distance |
| Located on the map. Distance search is working for this practice. | You are in distance-ordered results |
Save changes at the bottom saves the listing text and the address together.
Add photos
Add up to six photos of the practice, in JPEG, PNG or WebP, up to 10MB each. Type the caption before you choose the file, because Practor reads the caption box when you pick the file and then empties it.
The arrows on a photo move it earlier or later, and that order is the order patients see. The bin deletes a photo permanently.
Publish your own profile
Open your row under Practitioners and press Publish this profile. The button is on your own row only. You can publish before you've filled anything in, and you can edit a published profile without taking it down.
The pill on your row accounts for both switches, so it says what patients can see:
| Pill | What it means |
|---|---|
| On the directory | Your profile is public and patients can book from it |
| Not published yet | You've never published, so nothing about you appears |
| Waiting on the practice | You've published and the practice hasn't. Ask an owner |
| Off the directory | You've taken your profile down |
Fill in your own profile
- Accepting new patients is Open: accepting new patients or Closed: existing patients only. Closed tells patients what to expect. It doesn't switch off your online booking.
- Bio is the paragraph on your public profile. 120 characters or more counts towards completeness.
- What you treat takes up to twelve tags, in the words patients search with. Write "lower back pain" rather than a procedure code. The suggestions under the box are what other practices have already entered.
- Guide price is a currency, a From amount and a Session length. Practor refuses a price with no session length, because "from 650" means a full consultation to a patient and a short follow-up to a practice.
- Languages is one field. Separate each language with a comma.
- Practising since takes the year you qualified, and your profile shows it as years of experience.
- Profile address is the end of your public URL, after
practor.app/practitioners/. Practor builds it from your name and the practice suburb. You can change it once. After that the field locks, so the links patients already have keep working. - How consultations happen covers in person, virtual, telephonic and home visits.
- Show my registration number on my public profile appears when Practor holds a registration number for you, and the checkbox names the number it would publish. Patients use it to check you with your professional body.
One field patients filter on isn't here. Gender comes from your profile settings, under General, and it's optional. Fill it in and a patient who asks for a practitioner of that gender can find you; leave it blank and that search passes you by.
Press Save profile at the end of your row. It saves your profile only.
Raise your completeness score
The percentage on the right of your row comes from nine signals. The meter names the ones you're missing.
| Signal | Worth | Where you set it |
|---|---|---|
| A photo | 20 | Your profile settings, under General |
| A bio of at least 120 characters | 20 | This page |
| A specialty | 15 | Your profile settings, under Professional details |
| What you treat | 15 | This page |
| A guide price | 10 | This page |
| A language | 5 | This page |
| A consultation type | 5 | This page |
| An accepted scheme | 5 | The practice listing above |
| The year you started practising | 5 | This page |
The directory sorts on completeness last, so a practitioner who is closer or free sooner still comes above you. It decides the order between two profiles that are otherwise equal.
Leave the guide price blank and you also drop out of every search filtered by price, because there's no amount to compare against.
Show times patients can book
Your profile can show real openings and take a booking straight from the search results. Those times come from your schedules, and only from the ones that are both active and public. Turn on online booking is how a schedule becomes public.
Practor refreshes everyone's next opening every fifteen minutes. A booking or a cancellation updates yours immediately.
Take a listing down
Take this profile off the directory removes your own profile. Remove practice from the directory takes the whole practice off, including everyone in it. Either one is live as soon as it saves.
Neither deletes anything. What you wrote is kept, and publishing again brings back the same listing. A patient who already has your booking link can still use it.
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