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Alternative to NetPractice: how Practor compares

NetPractice charges R9.50 a claim with 10 free each month, so a practice with few claims can pay nothing. Practor charges per approved claim, with none free.

All comparisons Checked on · 5 sources

What NetPractice does well

NetPractice is medical billing software for South African practices. NetPractice charges R9.50 a claim, and your first 10 each month are free. There's no subscription, no setup fee, no charge per user and no contract, so adding a receptionist or a second practitioner doesn't change what you pay.

You book the visit and capture the consultation, and NetPractice builds the claim and submits the claim in real time. When a claim is rejected, you see why. NetPractice also matches what each medical insurer actually paid against what you claimed, which saves you doing that from the statements by hand. Prescriptions, sick notes and referral letters take a couple of clicks.

NetPractice is built for social workers, psychologists, dietitians, physios, OTs, speech therapists, nurses and GPs, and says a practice can be live within 24 hours.

NetPractice's own alternatives page is candid about who should look elsewhere: a practice outside South Africa, one that wants a full clinical EMR, one that would rather use a bureau, and one with very high volumes, where a fixed monthly cost may suit better.

Who should choose NetPractice

  • You send only a handful of claims. Your first 10 each month are free on NetPractice, and Practor charges for every approved claim.
  • You're changing bank accounts. BankSwitch sends your new details to every medical insurer from one signed form.
  • You want to be live within a day. NetPractice says practices are set up within 24 hours.
  • You'd like AI coding help for a fixed monthly price. AI Assist suggests ICD-10 and NAPPI codes for R149 a month.

Where Practor differs

  • You send enough claims a month for the per-claim rate to matter. Put the two rates in the table below against the claims you send in a month, and remember that NetPractice's first 10 are free.
  • You want to know what a patient's cover will pay before the consultation. Practor runs a benefit check through the claims network, priced per check. We didn't find benefit checks on NetPractice's pages.
  • You want patients to book online and see their own appointments, invoices and records. NetPractice's patient tools let patients update their details, sign consent and check in.
  • You want the consultation written up while you talk. Ava, Practor's AI scribe, writes the note and you accept or decline each entry, billed per use with no subscription. NetPractice's AI Assist suggests codes and drafts letters.

What NetPractice and Practor cost

NetPractice

What you pay forPrice
Claims netpractice.co.za/pricing, checked R9.50 a claim. The first 10 each month are free.
Subscription, setup, users and contract netpractice.co.za/pricing, checked None. There's no monthly subscription, setup fee, per-user licence or contract.
AI Assist (ICD-10 and NAPPI suggestions, drafted letters) netpractice.co.za/pricing, checked R149 a month
Document Storage netpractice.co.za/pricing, checked R39 a month
BankSwitch (new banking details sent to every medical insurer) netpractice.co.za/pricing, checked R1,700 once-off

Practor

What you pay forPrice
The practice, for everyone on the teamFree, with no charge per seat
ClaimsR4.50 per approved claim. A rejected claim is free.
Benefit checkR1.90 per check
WhatsApp or SMS to a patientR0.50 per message
Ava scribeR0.09 per credit. A consultation uses about 250, fewer for a short follow-up and more for a long first assessment.
Document storageFirst 10 GB included, then R9 per GB a month

You can set a monthly limit on what you spend, so you always know the most a month can cost. Practor has no monthly fee and no contract, and every rate is on the pricing page.

How switching works

Practor doesn't import straight from NetPractice or from any other system. Moving takes three steps, and our team does the second one with you.

  1. 1Export your patient list from NetPractice as a CSV file. If you're not sure how, ask NetPractice.
  2. 2Our team sets up your practice with you and imports the file. You match the file's columns to Practor's fields and check each one before anything is saved.
  3. 3Appointments, notes and invoices don't come across. Keep your NetPractice account, or a full export from NetPractice, so you can still look up a patient's history.

Sources

We read each of these on 9 October 2026. If something has changed since, the page we link to is right and this one is out of date.

  1. netpractice.co.za. Claims created and submitted from the consultation, scripts, sick notes and referral letters, the professions NetPractice is built for, and live within 24 hours.
  2. netpractice.co.za/pricing. R9.50 a claim with the first 10 free each month, no subscription, setup fee, per-user licence or contract, the add-on prices, and what Patient Engagement and AI Assist do.
  3. netpractice.co.za/medical-billing-software. Real-time claims, rejection reasons and reconciliation of what each medical insurer paid.
  4. netpractice.co.za/alternatives. NetPractice's own list of when NetPractice is the wrong choice, dated 22 August 2026.
  5. netpractice.co.za/llms.txt. NetPractice's own summary of the product, which lists no benefit check and no online booking by patients.

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